❓Frequently Asked Questions (FAQs)
Q: Do I need to stake tokens to join IDOs on IgnisPad?
A: It depends on the project. Some IDOs may require users to stake tokens or complete specific community quests to qualify for the whitelist.
Q: Which wallets are supported?
A: IgnisPad supports MetaMask and other EVM-compatible wallets that maintain the same address across multiple chains.
Q: Can I participate in both pools?
A: Yes! If you're whitelisted, you can participate in the Guaranteed Pool and still try for a spot in the Public Pool once it opens.
Q: Is there a minimum or maximum investment amount?
A: Yes. Each IDO sets specific min-max allocation limits per user. You'll need to commit within this range to be eligible for participation.
Q: What tokens can I use to participate in an IDO?
A: The accepted tokens (e.g., USDT, USDC, or native chain tokens) will be clearly mentioned on each IDO page. Ensure you hold the correct token on the correct network before contributing.
Q: Is there a refund policy?
A: Yes. IgnisPad supports flexible refund options depending on the chosen IDO Model:
IgnisShield — 100% refundable within a specified window
IgniteFlex — Optional refund policy within a limited timeframe
VestaChoice — No refund, but offers additional bonuses or incentives
Always review the specific IDO model before participating.
Q: What happens if I miss the claim or refund deadline?
A: If no action is taken during the designated window, the system will automatically consider it as a committed investment. Tokens will be distributed based on the project’s vesting schedule.
Q: Where can I track my allocations and claims?
A: Visit the "Participate & Claim" section on IgnisPad to monitor:
Your committed funds
Pending claims
Token vesting status and timelines
Need more help? Reach out on our official Telegram or check project-specific FAQs on each IDO page.